Monthly Archives: August 2010

Walking a Mile–or Grocery Aisle–in Your Customer’s Shoes

I love listening to NPR in the morning.  Without fail, there's an MBM connection that screams out at me.  Last weekend, it was customer focus. An NPR reporter stumbled upon "a special suit at the Massachusetts Institute of Technology AgeLab…. meant … Continue reading

Share
Posted in Customer Focus | Tagged , , , | Leave a comment

Courage in the Workplace

Lately, I've been reflecting on what MBM directs individuals to do. Reading (and re-reading) the Guiding Principles as well as studying the bottom layer of the Science of Human Action chart (see pages 48-49 of The Science of Success if … Continue reading

Share
Posted in Culture | 3 Comments

Friday Links

The Morality of Profitessay contest winners have been announced. (HT: Congratulations to Brad Hobbs! He won 2nd in the essay contest!) Here'sa neat infographic of the sugar and water companies. I found it to be a neat way to visualize … Continue reading

Share
Posted in Uncategorized | Leave a comment

MBM in a Non-MBM world

Many of the folks we work with get excited about learning Market-Based Management, but are often frustrated since they work in organizations that "don't apply MBM."  I assume what this really means is "my supervisor doesn't apply MBM." Two things … Continue reading

Share
Posted in Uncategorized | Leave a comment

Expending with Incentives?: A Lesson from Jean-Claude Van Damme

This is a guest post by an alumni. This alumni continues to be amazed at how much he has to learn about applying MBM through his role on the Charles G. Koch Charitable Foundation MBM Team.  Prior to joining the MBM Team … Continue reading

Share
Posted in Uncategorized | 3 Comments

Vision(s)

Like Thomas Sowell’s A Conflict of Visions?  If you haven’t seen this set of videos, check them out–Peter Robinson of “Uncommon Knowledge” at Stanford’s Hoover Institute interviews this great economist about this work. What are the two visions?  How do … Continue reading

Share
Posted in Uncategorized | Leave a comment

More of Freedom Of Speech

This is a guest post by Chris Cardiff. In Chris's words he, "struggles to teach and apply MBM as a member of the Charles G. Koch Charitable Foundation MBM team."   Last week I spent three days vacationing at Virginia … Continue reading

Share
Posted in Uncategorized | Leave a comment

Friday Links

The Consumerist brings us “10 Companies that Were Excellent, but Now Kind of Suck.” It reminded me of the business cycle exercise that we do in MBM Academy to illustrate that we need to stay ahead of creative destruction in … Continue reading

Share
Posted in Uncategorized | Leave a comment

Your Input Needed

We are putting this blog through a face lift in the near future. The designer has included a few places for quotes. Instead of brainstorming alone, I'd like your input. These can be quotes about MBM or liberty or really … Continue reading

Share
Posted in Uncategorized | 6 Comments

Book Review: Three Signs of a Miserable Job

My colleague, Mallon, heard me talking about various things, including my desire to become a better manager. She graciously let me borrow her book, The Three Signs of a Miserable Job by Patrick Lencioni. I must admit that I was … Continue reading

Share
Posted in Books | 1 Comment